The stakes are high when it comes to purchasing hitches or any other part for towing. Using the right parts and having them installed correctly is critical for safe towing for yourself, other drivers on the road and your valuable cargo. While stores try to build a solid reputation on their own, having accreditation from well-known sources, like the Better Business Bureau, helps to inform customers about why the store is worth shopping at. If you don’t yet know about all the advantages of shopping at a BBB-accredited store, read ahead to find out.
When shopping around town for trailer accessories such as trailer hitches in Eugene, OR, be sure to rely on a trusted BBB-accredited team. Earning accreditation takes time and a track record of quality business practices. The BBB actually has common standards that any business needs to meet in order to qualify for their stamp of approval. For the most part, these standards come down to honesty, integrity, transparency and overall quality.
How do some of these standards apply to Ron’s Hitch N Tow? For a business like Ron’s Hitch N Tow, there are numerous areas where the standards of BBB accreditation apply. One area the accreditation is concerned with is proper advertising practices. Many businesses out there have no problem with misinforming consumers about the products or services they offer. In the business of trailer hitches in Eugene, OR, false advertising or misleading consumers wouldn’t just be bad for business—it could also lead to dangerous towing practices.
Quality customer service is also important for a company specializing in towing. Parts need to be installed correctly the first time around to prevent hazardous driving conditions. If a customer has an important question or concern months after installation, it is important for them to be able to get a hold of an expert at Ron’s Hitch N Tow. In the towing parts, accessories and installation business, honest advertising and quality customer service are absolutely necessary.
Another aspect of BBB accreditation is having a track record of successful business practices. A business can’t just open and expect to have BBB accreditation within a few weeks. To earn this accreditation, a business needs to be an established member of the community for a while and have a track record of quality business practices. While not necessarily part of the accreditation process, having been in business for some time means that a team has gained valuable experience. Experience is necessary in the towing industry to ensure you have the right parts for the correct vehicle, as well as the necessary towing accessories to ensure you won’t have any problems on the open road. Before shopping for trailer hitches in Eugene, OR, be sure to ask how long the store has been in business.
Getting the right towing parts, accessories and expert installation on your vehicle is crucial before towing. While you could shop at any old store for some of these parts, it pays to go with a company with proven experience and quality. For all your towing needs, shop with the BBB-accredited team at Ron’s Hitch N Tow.